By the end of this, your drivers can record waits and you can send charges to your customers. Start by creating your account and setting up two-step sign-in.

1. Finish the setup wizard

The first time you sign in, a short wizard walks through five steps. Progress is saved as you go.

Company Profile: your address and phone number.
Payouts: click Set up payouts to get paid through Stripe (you can skip this and do it later).
Default Settings: your hourly rate (at least $75 an hour) and free time (60 minutes unless you change it; 0 charges from arrival).
Add Your First Driver: Demurly shows your company code, the driver number and the PIN to give your driver.
Invite Customers: add a fuel buyer to send charges to.

2. Add your drivers

Drivers don't sign up themselves; you create each one's sign-in. Go to Drivers, click Add driver, enter their name, a driver number (for example DRV001) and a 6-digit PIN, and click Create driver. Give the driver your company code, their driver number and their PIN (Copy sign-in details copies all three). Adding a crew? Use Import drivers. More in Add and manage drivers.

3. Add terminals

Drivers pick the terminal they're waiting at, so add the ones they visit. Go to Terminals and click Add Terminal. Search the IRS list of registered fuel terminals by company, city, state or terminal control number (TCN) under Find a terminal, or add a Custom terminal for a rack, bulk plant or site that isn't listed. A terminal's outline on the map (its geofence) is what lets a wait end on its own when the truck leaves: see Terminals and geofences. If no terminals are set up, drivers are told to ask their dispatcher.

4. Connect your customers

Go to Customers and click Invite customer, then enter the company name and contact email.

Let them approve by email, no account needed (ticked by default): click Connect customer. They're connected at once, and each charge you send is emailed to them with a link to review and approve it. They can create an account later. See Review charges by email.
Untick it to send an account invite instead: click Create invite link. Demurly emails it (you can also copy it), and it expires in 7 days.

Inviting needs 2FA on your account. Once a customer is connected, click Set terms on their row to give them their own hourly rate and free time; customers without their own use your defaults.

5. Set up payouts

To be paid through Demurly, connect a Stripe account: go to Payouts in the sidebar, click Set up payouts (or Continue payout setup), finish on Stripe and return. See Get paid: payouts. Customers can also pay you outside Demurly and mark the charge paid.

What happens next

When a driver stops a wait, it shows under Records as Carrier review for you to check and send: Review and send a charge. Plans and fees: Plans and billing. Your team: Members and roles.