Guides
Demurrage guides
How demurrage works in fuel hauling, for the carriers who bill it and the fuel buyers who pay it.
The basics
What is demurrage in fuel hauling?
Demurrage in fuel hauling explained: what it is, how free time and hourly rates work, how terminal waits are tracked, and why charges get disputed.
Read the guideFor carriers
How fuel carriers bill demurrage and detention
A guide for fuel carriers billing demurrage and driver detention: agree terms up front, record every wait the same way, send with evidence and get paid.
Read the guideFor fuel buyers
How to review demurrage charges
A fuel buyer's guide to reviewing demurrage charges: set your terms, check times against GPS, photos and the BOL, and dispute with specifics.
Read the guideNew to the words? The demurrage glossary explains free time, racks, BOLs, geofences and the rest. For step-by-step help in the app, see the Help Center.