Skip to content

Bill a wait (carriers)

Add and manage drivers

Create driver sign-ins, import a crew, reset PINs, and deactivate or archive drivers.

For carriersCompany admins

Drivers don't sign up themselves: you create each driver's sign-in. Team members can see drivers; only admins add or change them.

Add a driver

  1. Go to Drivers and click Add driver.
  2. Enter the driver's first and last name, a driver number (for example DRV001) and a 6-digit PIN (or click Generate). A phone number is optional; Demurly doesn't text or email drivers.
  3. Click Create driver.
  4. Give the driver your company code, their driver number and their PIN: Copy sign-in details copies all three. The PIN is shown only once.

Driver numbers only need to be unique within your company.

Import a crew

On Drivers, click Import drivers. Download template (CSV) gives you the right columns; drop in a CSV or Excel (.xlsx) file (up to 100 drivers per file) with first_name and last_name (email and phone are optional), check the preview, and import. A driver whose name is already in your company is skipped, so importing the same file twice doesn't add anyone twice. Demurly gives each driver a number and PIN and shows the PINs once when the import finishes (Copy all copies them).

Your company code

Every driver signs in with the same 8-digit company code. It's at the top of Drivers and under Settings > Driver sign-in, hidden until you click Show. If it gets out, click Regenerate: phones already signed in stay signed in, but new sign-ins need the new code.

Reset a PIN

Open the driver and click Reset PIN, then Generate New PIN. Give the driver the new PIN; the old one stops working, and a lockout from wrong PINs is cleared.

Edit, deactivate or archive

  • Edit: open the driver, change their name or phone, and click Save changes.
  • Deactivate: from the ⋮ menu on Drivers, or Deactivate on the driver's page. They can't sign in, and their waits are kept. Activate gives access back.
  • Archive driver: hides a driver who left from your lists; they can't sign in and their waits are kept. Restore brings them back.
  • Delete driver: only for a driver with no waits.

Each driver's page shows when they were last active, their totals (waits, hours, amount) and their waits.

Next: show your drivers Record a wait before their first one.

Still stuck? Signed in, use Help & feedback in your account menu, or contact us.

Next: What's on a record