When you arrive

Open the driver app and tap Start recording.
Take an arrival photo and tap the check mark to confirm it. The timer starts.
On the record screen, choose the terminal you're at from the Terminal list.
If you like, fill in Customer name, Load number, BOL number and Notes.

While you wait

The timer and GPS status are at the top of the screen. Your location is saved about every 30 seconds; readings less accurate than 100 meters are skipped. Tap Add photo for more photos (the line, the gate, paperwork), and update the load, BOL or notes any time.

Keep the record screen open. A web page can't track your location in the background: if you switch apps or lock your phone, GPS points may stop until you come back.

No signal? Keep recording. Points and photos are saved on your phone and sent when you're back online; the bar at the top says No signal, or how many items are waiting to send. You can even start a wait with no signal (it must reach Demurly within 12 hours). See No signal and other problems.

When you leave

Tap Stop recording.
Check your times, then tap These times are accurate (or Keep recording if you're not done).
You'll see Wait submitted with the wait's number, total time and photos. It goes to your carrier for review.

Started a wait by mistake? You can't throw it away yourself: send it, and tell your dispatcher so they cancel it.

If you forget to stop

The wait ends on its own once GPS shows the truck has been away from the terminal for about 3 minutes (if you started in the line before reaching the terminal, once it's more than half a mile from where you started). The end time is when the truck left. Speed alone doesn't end a wait, and if the location suddenly jumps, the app asks whether you left. After an automatic stop you can add a note saying what happened. Drivers can't edit start or end times.

Troubleshooting

"Finding your location" or the GPS looks wrong: make sure location is on and allowed for your browser, and give it a moment with a clear view of the sky.
Terminal not in the list: only your carrier can add terminals. Keep recording, put the location in Notes, and tell your carrier.