Get paid: payouts and fees

Set up payouts

1. Go to Payouts in the sidebar (or Settings > Payouts).
2. Click Set up payouts (or Continue payout setup if you've started) and finish Stripe's setup, including your bank account. It needs two-step sign-in on your account.
3. The Payouts page shows Account active when you can receive payouts.

To change your bank account later, click Dashboard on the Payouts page and update it on Stripe.

When you're paid

When a fuel buyer pays in Demurly, by card or from a bank account, your share goes to your Stripe account. Payouts are sent weekly; arrival in your bank follows Stripe's schedule. The Payouts page shows this month, last month, pending and total paid out, lists pending payouts by record, and exports to CSV.

Buyers can also pay you outside Demurly: see Pay outside Demurly. You don't need payouts set up to send charges.

Demurly's fee

A platform fee applies to each approved charge, however it's paid, and nothing to charges that are rejected or never approved. The fee is due when the buyer approves the charge, not when it's paid: it comes out of your payout if the buyer pays in Demurly first, otherwise it's on your monthly bill.

• Standard: 3% of each approved charge, at least $3 and at most $30
• Pro: 1.5% of each approved charge, at least $1.50 and at most $15
• Enterprise: 1% of each approved charge, at least $1 and at most $15

Your first 25 approved charges are free (one free allowance per email domain and bank account). Plans, plan changes and fee invoices: Plans and billing.