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Pay and get paid

Payment history and exports

Where payments are listed, exports and their time columns, and scheduled reports.

For carriers, fuel buyers

Fuel buyers

Payments in the sidebar opens your Payment history: the total paid (with processing fees) and how many were paid in Demurly and outside it. Search, filter by carrier, method or the dates paid, and click Export CSV.

Carriers

The Payouts page shows this month, last month, pending and total paid out, and exports to CSV. Reports summarizes your records.

Times in exports

Each row's times are local to its record's terminal, so one file can hold waits from several zones. Records exports have Start (local) and End (local) ("2026-11-07 21:07", sorts as text), Time zone (the abbreviation then, such as CST; CDT/CST for a wait across a daylight saving change), Time zone ID (such as America/Chicago), and Start (UTC) / End (UTC) for comparing across zones. Payments exports have Paid at (local) with the same time zone columns. A date range picks records by the day their wait started at the terminal. File names and scheduled-report times use your company's time zone.

Scheduled reports

Admins can email records or a saved report every day, week or month: see Exports, imports and scheduled reports.

Exports need two-step sign-in

Every export (Export CSV on Records, Payments and Payouts, the Reports downloads, saved reports, Settings > Data & exports and the audit log) needs two-step sign-in (2FA) on your account. Without it, the page says so next to the button, with Set up two-step sign-in. See Two-step sign-in (2FA).

Still stuck? Signed in, use Help & feedback in your account menu, or contact us.