Skip to content

Pay and get paid

Pay a charge

Pay an approved charge by card, from a bank account, or outside Demurly.

For fuel buyers

Open a charge marked Approved, to pay and click Pay $X (the amount). Choose one:

  • Pay with Card: through Stripe. A processing fee covering Stripe's 2.9% + $0.30 is added and shown before you pay. When it succeeds, the charge shows Paid.
  • Pay from a Bank Account: an ACH debit from a US bank account, through Stripe, with a lower fee of 0.8% (at most $5). It takes a few business days to clear; the charge shows Payment pending until it does.
  • Pay Outside Demurly: check, ACH or wire through your own AP system. See Pay outside Demurly.

Card and bank details are entered on Stripe's secure form for each payment; Demurly doesn't save them. If a card or bank payment fails, the charge goes back to Approved, to pay so you can try again. Fuel buyers pay no Demurly fee.

Can you pay part of a charge? Not directly: if the amount is wrong, dispute it with what you'd pay instead.

Still stuck? Signed in, use Help & feedback in your account menu, or contact us.

Next: Pay outside Demurly