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Record a wait (drivers)

The Demurly Driver app (iPhone and Android)

Install the app, what to allow, and how it keeps recording with your screen off.

For drivers

Demurly Driver is the same driver app, installed from the App Store or Google Play. You sign in the same way, with your company code, driver number and PIN. The difference: it keeps recording your wait with the screen off or while you use other apps.

Get it

Your carrier's office can show you a code to scan on their Drivers page, or a link to send you. Scan it with your phone's camera. Once the app is installed, Demurly links open in the app.

What to allow

  • Location: While using the app. The app records your location only while a wait is being recorded. On iPhone you'll see a blue location sign at the top of the screen while it records; that's normal.
  • Camera, for photos of the line, the gate and your paperwork.
  • Notifications, for photo reminders and, on iPhone, a reminder if the app was closed during a wait.

Said no by mistake? Open your phone's Settings, find Demurly Driver, and turn the permission back on.

While you wait

  • Lock the screen or use other apps: recording goes on.
  • Android: a notification, "Recording your wait", stays while it records. Swiping the app away doesn't stop it.
  • iPhone: don't swipe the app away while you wait. If you do, recording stops and you get a reminder to open the app again; the gap shows on the record.
  • Your location is saved about once a minute (on iPhone, more often while the truck moves).
  • No signal? Keep recording. Points and photos are saved on your phone and sent when you're back online.

Updates

When a new version is needed, the app says so and the Update button opens the store.

Next: Record a wait.

Still stuck? Signed in, use Help & feedback in your account menu, or contact us.

Next: Record a wait