Demurly has three helpers for reading and writing about your records. They read only what your company can already see, and none of them can approve, dispute, send or change anything: you do that.

What the evidence shows

On every record, carrier and fuel buyer alike, a card sums up the wait (times, how it ended, what recorded it, GPS, photos, the charge, adjustments and disputes) and lists what deserves a second look, each with why: gaps or jumps in the GPS trail, a wait that stopped automatically, no photos, times that don't add up, a wait much longer than usual at that terminal. It's worked out from the record's data, not by AI, and it's always on.

AI drafts for disputes

In the Dispute charge form (fuel buyers) and when a carrier resubmits or escalates a dispute, Draft with AI writes a first draft from the record's facts. Anything you've typed is used as notes (Undo puts it back). Every time, amount and length of time in the draft is checked against the record: one that isn't in it is listed under the box, so you can fix it before you send. Nothing is sent until you click the form's own button.

Ask about your data

On Reports, Ask about your data answers questions such as "Which terminals have the highest average wait this quarter?" or "Which records are waiting on the buyer?". The answer comes with the tables it was worked out from (the data itself, not the AI's words); record numbers link to the records, and each table downloads as CSV (which, like every export, needs two-step sign-in). Ask follow-ups in the same conversation; New conversation starts over.

Who has it

Carriers on Pro get 500 AI requests a month, Enterprise 2500; Standard doesn't include AI drafts or questions. Fuel buyers get 200 a month, free. Each draft or question is one request; the count starts again on the 1st.
Admins can turn it off for the whole company, and see this month's use, under Settings > AI assistant.
If you don't see Draft with AI or Ask about your data, the assistant isn't available to your company (yet, or it's turned off).

Your data

Questions, and the record details needed to answer them, are sent to Google's Gemini API. Under Google's paid terms, Google doesn't use them to train or improve its models. Demurly keeps a log of questions and answers for 30 days, then deletes it. See Subprocessors.