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What Demurly is and how a charge works

Drivers record the wait, carriers send the charge, fuel buyers approve and pay.

For drivers, carriers, fuel buyers

Demurly records how long a fuel truck waits at a terminal and turns that time into a demurrage charge both companies can check. Everyone looks at the same record: the times, the GPS trail, the photos and how the amount was worked out.

How a charge moves

  1. The driver records the wait. At the terminal, the driver opens demurly.com/driver on their phone, taps Start recording and takes a photo. While they wait, the phone saves its GPS location. They tap Stop recording when they leave (or the wait ends on its own once the truck has left).
  2. The carrier checks it and sends it. The carrier reviews the record and clicks Approve and send to fuel buyer.
  3. The fuel buyer decides. The buyer approves it, or disputes it with a reason and, if they like, an amount they'd pay instead.
  4. The charge is paid. The buyer pays in Demurly by card or from a US bank account, or outside Demurly (check, ACH or wire) and marks it paid.

A fuel buyer doesn't need an account to review a charge: a carrier can send it by email, with a link to the record.

Where to start

Still stuck? Signed in, use Help & feedback in your account menu, or contact us.

Next: Create your company's account