Send feedback opens a small panel beside the page you're on, so you don't lose your place.
Open it
- Office app (carriers and fuel buyers): click the speech bubble at the top of any page, or open your account menu (your name, top right) and choose Send feedback.
- Driver app: open Settings and tap Send feedback.
Send it
- Choose what it is: Something's broken, Idea or Question. Something's broken is picked for you.
- Write one sentence about it. Add more details if you like.
- Add a screenshot if it helps (optional): a PNG, JPEG or WebP image of 5 MB or less.
- Click Send.
What goes with it
So we can find the problem without asking you, the app adds the page you were on (without anything after a ? in its address), your company, your browser, the size of your window, the app's version, and the id of the last error the app hit on that page, if any. Nothing else is read from your screen.
Screenshots are private: only Demurly's support team can see them, and they're deleted 90 days after you send them.
What happens next
If your account has an email address, we email you when something you reported is fixed, when an idea is planned or ready, and when a question is answered.
For anything urgent about a charge or a payment, use Help & support in the account menu, or contact us.